Monday, August 18, 2008

VeCommerce's commitment

Have you ever desperately need talk to call center agents but experienced long hold times? If yes, that company really need to improve their customer satisfaction through modern way. Today, no need to use complicated push-button menus. Speech recognition makes life much easier than make customers headache.

VeCommerce is market leader in speech recognition software and applications since 1997. Its products including IVR software which is really user friendly, with voice recognition will handle many tasks compare than traditional Interactive Voice Response. Many companies such as Suncorp , Pizza Hut, NSW's Motor Accidents Authority, New Zealand's Ministry of Social Development etc are experiencing the benefits business of it.

Well known as a pioneer of many of the products innovation, VeCommerce developments including voice biometrics. Six months ago, it won challenge in ABA National Conference. The participants who took a part in the Challenge was surprised how simply, quickly, and accurately the authentication occurred. Is your company care about security, privacy, and customer satisfaction? Ask VeCommerce's commitments.

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